London & Norfolk
020 7924 4181


At Mark Hillier we are fully aware that selling your property can be a stressful and emotional process therefore it is absolutely imperative you choose the right agent from the outset, to make the sale of your property run as smoothly as possible. 

Communication with all parties is key to absorbing the anxiety that can go alongside selling your property, so we fully understand the conveyancing process to enable a smooth transaction, from agreeing the offer to exchanging contracts as quickly and efficiently as possible. 

Please see below some useful guidelines to selling your property.

See what people think of our services…

Contact us today for a free market appraisal and find out how Mark Hillier can assist you.

Market Appraisal

By contacting Mark Hillier for a free market appraisal, with no obligation we will advise you with an honest and accurate valuation in today’s market conditions based on our in-depth knowledge and experience, providing direct comparable evidence to identify the potential sale price from our properties sold.

Shortly after our inspection you will receive our valuation letter confirming the sale price recommended with our Terms of Business and actions to be taken prior to going live onto the open market.

Preparing Property Details

Once we’ve received our Terms of Business signed by you, we will then arrange for the photographer, floor planner and Energy Performance Chart (EPC) to gain access to your property for this to be carried out.  Details of your property will be specifically targeted to your audience, highlighting the key elements of your property for your approval before going onto the open market

Please note that all viewings will be strictly accompanied by Mark Hillier, unless stated otherwise.


Subject to receiving the approved property details and your instructions, we will then be in a position to contact, arrange viewings to take place and forward property details to potential purchasers from our database.

By marketing your property effectively with a fresh, vibrant approach, we offer the following services to achieve maximum coverage for potential purchasers: –

  • For Sale Board
  • Email
  • Telephone
  • Website
  • Direct Marketing

 Updates on the Sale

As part of our service we understand the importance of regular contact from the moment your property goes live onto the open market right through to completion. It is a our duty and responsibility that we maintain close contact with you at every stage and inform you of any constructive feedback shown by potential purchasers.


Any offers received will be confirmed verbally and in writing, confirming  the position of the potential buyer, their financial situation and any terms they may have requested.  We will of course advise you accordingly with regards to the offer received subject to the information provided. 

We also welcome that in some cases you may wish for further information to be declared from either their mortgage broker / lender or solicitor before accepting an offer.

Sale Agreed (Subject to Contract)

Once we have agreed a purchase price with terms set by you, you will therefore need to instruct a solicitor.  However, if you require Mark Hillier to recommend a solicitor on your behalf we would be more than happy to assist you to whom we have worked closely with for over a decade.

At this stage Mark Hillier will draw up a Memorandum of Sale and submit to all parties involved including a copy for your reference.  Both solicitors will then write to one another confirming instructions and the buyers will instruct the mortgage valuation or and private survey to take place soon after.

Your solicitor will then request the Title Deeds from your lender (if appropriate) or yourself and thereafter they will send you protocol forms (Property Information Forms) to be completed and returned as soon as possible.

On receipt of the protocol forms, your solicitor will submit a draft contract and supporting documents to the other side which sets the Terms of the Sale.  Enquiries will be raised (if any) and local authority searches will be carried out.

Subject to the buyer’s solicitors being satisfied with the above points and the draft contracts being approved, it will be signed by both parties with a view to exchange contracts.

Exchange of Contracts

Once the mortgage offer (if required) has been received and cleared deposit monies are on account with the buyer’s solicitor (normally10% of the purchaser price) we will then be in a postion to exchange contracts.  Subject to a completion date agreed, the exchange of contracts will take place.


The remaining balance will be transferred to your solicitor’s account, on or before the agreed completion date and once received, completion will take place.  Once this has been carried out we will inform you with the good news!

For further information relating to the conveyancing process please view our blog post.

[gravityform id="1" title="false" description="false" ajax="true"]
[gravityform id="1" title="false" description="false" ajax="true"]