London & Norfolk
020 7924 4181

Letting for Landlords

Letting your property can be a complicated, frustrating and time consuming process.  At Mark Hillier we aim to absorb the stress, with the experience and knowledge to offer a successful, straightforward service, to achieve the maximum rental possible with the right tenant(s) for your property, whilst ensuring the legal requirements are met.

Please see below for some useful guidelines to renting your property:

See what people think of our services…

Contact us today for a free market appraisal and find out how Mark Hillier can assist you.

Market Appraisal

By contacting Mark Hillier for a free market appraisal, with no obligation we will advise you with an honest and accurate valuation in today’s market conditions based on our in-depth knowledge and experience, providing direct comparable evidence to identify the potential letting price from our properties let.

Shortly after our inspection you will receive our valuation letter confirming the let price recommended with our Terms of Business and actions to be taken prior to going live onto the open market.

Instruct Mark Hillier

Once we’ve received our Terms of Business signed by you, we will then arrange for the photographer, and Energy Performance Chart (EPC) to gain access to your property for this to be carried out.  Details of your property will be sent to you for your approval, highlighting the key elements before going onto the open market.

Please note that all viewings will be strictly accompanied by Mark Hillier, unless stated otherwise.


By marketing your property effectively with a fresh, vibrant approach, we offer the following services to achieve maximum coverage for potential tenants:-  

  • To Let Board
  • Email
  • Telephone
  • Website
  • Direct Marketing


As part of our service we understand and identify the importance of regular contact from the moment your property goes live onto the open market right through to the moving in date. It is a our duty and responsibility that we maintain close contact with you at every stage and inform you of any constructive feedback shown by potential tenants.


Any offers received will be confirmed verbally and in writing with any terms requested (if any) as part of the offer and confirming the position of the potential tenant(s).  Once the offer has been agreed (Subject to Contract & Referencing) we will request a Holding Deposit (1 Week Rent) together with a Tenant Form(s) to completed and signed and in addition to provide Proof of ID  and Address.

There afterwards we will instruct for the Standard AST (Assured Shorthold Tenancy) Tenancy Agreement to be drafted for their signature(s) & witnessed, providing all necessary documentation for any potential tenancy, to ensure and offer you peace of mind.

Prior to the moving in date, the remainder funds will be requested (6 Weeks Deposit & 1 Month Rent in Advance) to received on company account with cleared funds.  There after the deposit is transferred into the Deposit Protection Service (DPS) for the duration of the tenancy.

Landlord fees

Service Fee
Introduction Service 10.8% Including VAT / 9% + VAT (20%)
Introduction and Collection Service 12% Including VAT / 10% + VAT (20%)
Introduction and Management Service 19.2% Including VAT / 16% + VAT (20%)
Administration Charge £240.00 + VAT (20%) = £288.00

Inventory Check In & Pre – Tenancy Professional Clean:

The Landlord is liable for the Check In and Pre – Tenancy Professional Clean Paid at the beginning of Tenancy.  Prices are dependent on size of the property and independent companies are employed to carry out these services.

Client Money Protection:

Mark Hillier is a member (Membership No: – CMP003992) of ‘Clients Money Protection Scheme’ (CMP), ensuring the security and protection of client funds.



CMP Membership Certificate – May 24 – May 25

Independent Redress:

Mark Hillier is a member of Property Redress Scheme (PRS) scheme and subscribes to the PRS Code of Practice for Residential Lettings Agents.

For further information of these fees, please contact us on 020 7924 4181 or

If you require a copy of our Terms and Condition, please do not hesitate to contact us on or 0207 924 4181

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