London & Norfolk
020 7924 4181

Letting for Tenants

By registering your details with Mark Hillier, our aim is to understand your requirements, needs and advise you accordingly to materialise your property search to find the perfect home.

Renting a property can be a stressful process so it’s important that your requirements are accurate and realistic within the budget you have set to enable a stress-free and enjoyable experience.

Please see below some useful guidelines to renting a property before you carry out your search.


Once you have confirmed an offer with terms (if any) to Mark Hillier you will be requested to complete and return our lettings offer form prior to submitting the offer to the landlord.  We will inform you, as soon as possible, once we have received further instructions from the landlord.

Administration Deposit

Subject to your offer being accepted by the landlord we will then request a holding deposit (1 weeks rent of the property) with Mark Hillier to show commitment.


Before the tenants can move into the property we will require the references to pass.  At Mark Hillier we use a company called Vericheck to carry out the references.


Subject to the references being satisfactory, we will draw up the contract (Assured Shorthold Tenancy Agreement or a Common Law Tenancy Agreement), which will then be sent to you.

Tenancy Fees

Please note that the costs will be covered by the tenants with regards to the following: –

When renting a property, there are various costs that you will need to take into consideration when making an offer.

Assured Shorthold Tenancies

Prior to your Tenancy:

Advance Rent:

As a minimum, the first months’ rent is payable before your tenancy commences.

Tenancy Deposit:

Equivalent of 5 weeks’ rent (if annual rent is less than £50,000) or 6 weeks’ rent (if annual rent is £50,000 or more), payable before your tenancy commences.

During your Tenancy:

Late rental payment. Interest will be charged at 3% per annum over The Bank of England’s Base Rate.

Lost keys or other security devices: The costs of replacing them plus if required, the costs of a locksmith, new lock and replacement keys for anyone requiring keys.

Other Fees that may apply:

Tenancy Swap:

£50.00 (INC. VAT) plus any reasonable costs incurred if higher, will be payable by the tenant subject to the landlords consent and reference approval.

Variation of Contract:

£50.00 (INC. VAT) per variation will be payable by the tenant subject to the landlords consent.

Early Termination of Tenancy:

All landlord’s costs in re-letting the property plus all rent, council tax and utilities due under the tenancy until the start date of the replacement tenancy. The costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection:

Mark Hillier is a member of ‘Clients Money Protection Scheme’ (CMP), ensuring the security and protection of client funds.

Independent Redress:

Mark Hillier is a member of Property Redress Scheme (PRC) scheme and subscribes to the PRS Code of Practice for Residential Lettings Agents.

For further information of these fees, please contact us on 020 7924 4181 or


For further information on payment details, please contact us on 020 7924 4181 or